Terms of Service
Last updated: June 27, 2025
1. Agreement to Terms
By accessing or using W3A11Y AltText ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
W3A11Y AltText is an automated accessibility service that generates WCAG-compliant alternative text (alt text) for website images using artificial intelligence. Our Service helps website owners and developers improve their website accessibility by providing meaningful descriptions for images.
2.1 Service Features
- AI-powered alt text generation
- WCAG 2.1 AA compliant alt text recommendations
- Universal script which is compatible with any website
- Web-based dashboard for manual image processing
- Bulk image processing capabilities
- Analytics and usage tracking
3. User Accounts
3.1 Account Creation
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Eligibility
You must be at least 13 years old to use this Service. By using the Service, you represent that you meet this age requirement.
4. Acceptable Use
4.1 Permitted Use
You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service to:
- Generate alt text for your own websites or websites you have permission to modify
- Improve website accessibility in compliance with WCAG guidelines
- Process images that you own or have legal rights to use
4.2 Prohibited Use
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Process images containing inappropriate, offensive, or copyrighted content without permission
- Attempt to reverse engineer, modify, or interfere with the Service
- Use the Service to compete with us or create a similar service
- Overload our systems with excessive requests or automated scripts
- Share your account credentials with others
- Violate any applicable laws or regulations
5. Credit System and Pricing
5.1 Credit-Based System
Our Service operates on a credit-based system where:
- Standard format images (JPEG, PNG, GIF, WebP) cost 1 credit per image
- Enhanced format images (SVG, AVIF, BMP) cost 2 credits per image
- Credits are deducted when alt text is successfully generated
- Free tier users receive a limited number of credits
5.2 Payment Terms
For paid plans (when available):
- All fees are paid in advance and non-refundable
- Subscriptions renew automatically unless cancelled
- Price changes will be communicated with 30 days notice
- Unused credits expire according to your plan terms
6. Intellectual Property Rights
6.1 Service Content
The Service and its original content, features, and functionality are owned by W3A11Y AltText and are protected by copyright, trademark, and other intellectual property laws.
6.2 User Content
You retain ownership of images and content you submit to the Service. By using the Service, you grant us a limited license to:
- Process your images to generate alt text
- Store your images temporarily for service provision
- Use anonymized data to improve our AI models
6.3 Generated Alt Text
Alt text generated by our Service is provided for your use. You may use the generated alt text freely for your websites and applications.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Service Availability and Modifications
8.1 Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
- Scheduled maintenance
- Technical issues
- Third-party service dependencies
- Force majeure events
8.2 Service Modifications
We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT OF THIRD-PARTY RIGHTS
- ACCURACY OR COMPLETENESS OF GENERATED ALT TEXT
- UNINTERRUPTED OR ERROR-FREE SERVICE
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, W3A11Y ALTTEXT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.
11. Indemnification
You agree to indemnify and hold harmless W3A11Y AltText from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another.
12. Termination
12.1 Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
12.2 Termination by Us
We may terminate or suspend your account immediately if you:
- Violate these Terms
- Engage in fraudulent or illegal activities
- Fail to pay fees (for paid accounts)
- Abuse or misuse the Service
13. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in the courts of [Your Jurisdiction].
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16. Contact Information
If you have any questions about these Terms, please contact us:
Email: [email protected]
General Support: Contact US