Accessibility Statement

Last updated: June 27, 2025

1. Our Commitment to Accessibility

At W3A11Y AltText, accessibility is not just our focus—it's our mission. We are committed to ensuring that our website and service are accessible to all users, regardless of their abilities or disabilities. We strive to meet and exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

2. Accessibility Standards

Our website and service conform to the following accessibility standards:

  • WCAG 2.1 Level AA: We follow the Web Content Accessibility Guidelines 2.1 at the AA level
  • Section 508: Compliance with Section 508 of the Rehabilitation Act
  • ADA: Alignment with the Americans with Disabilities Act requirements
  • EN 301 549: European accessibility standard compliance

3. Accessibility Features

3.1 Website Accessibility Features

  • Semantic HTML: Proper HTML structure with meaningful headings and landmarks
  • Keyboard Navigation: Full functionality available via keyboard navigation
  • Screen Reader Support: Compatible with popular screen readers (NVDA, JAWS, VoiceOver)
  • Alt Text: All images include meaningful alternative text descriptions
  • Color Contrast: High contrast ratios meeting WCAG AA standards (4.5:1 minimum)
  • Focus Indicators: Clear visual focus indicators for all interactive elements
  • Responsive Design: Mobile-friendly design that works across all devices
  • Skip Links: Skip navigation links for efficient screen reader navigation
  • ARIA Labels: Proper ARIA labels and descriptions for complex UI elements
  • Form Accessibility: Clear form labels, error messages, and instructions

3.2 Service Accessibility Features

  • AI-Powered Alt Text: Generates descriptive, contextual alt text for images
  • Multiple Processing Methods: Web dashboard, API, and universal script options
  • Bulk Processing: Efficient processing of multiple images
  • WCAG Compliance: Generated alt text follows WCAG guidelines
  • Context Awareness: Considers surrounding content for better descriptions
  • Format Support: Works with all major image formats

4. Assistive Technology Compatibility

Our website has been tested and is compatible with the following assistive technologies:

4.1 Screen Readers

  • NVDA (Windows): Non-Visual Desktop Access screen reader
  • JAWS (Windows): Job Access With Speech screen reader
  • VoiceOver (macOS/iOS): Apple's built-in screen reader
  • TalkBack (Android): Google's screen reader for Android
  • Narrator (Windows): Microsoft's built-in screen reader

4.2 Other Assistive Technologies

  • Voice Control Software: Dragon NaturallySpeaking and similar
  • Switch Navigation: External switch devices
  • Eye-Tracking Systems: Gaze-based navigation systems
  • High Contrast Displays: Windows High Contrast and macOS Increase Contrast
  • Zoom Software: Screen magnification tools

5. Browser and Platform Support

Our website is fully accessible on the following browsers and platforms:

5.1 Desktop Browsers

  • Chrome (latest 2 versions)
  • Firefox (latest 2 versions)
  • Safari (latest 2 versions)
  • Microsoft Edge (latest 2 versions)

5.2 Mobile Browsers

  • Chrome Mobile (Android)
  • Safari Mobile (iOS)
  • Samsung Internet (Android)
  • Firefox Mobile

6. Accessibility Testing

We regularly test our website for accessibility using multiple methods:

6.1 Automated Testing

  • axe-core: Automated accessibility testing engine
  • WAVE: Web Accessibility Evaluation Tool
  • Lighthouse: Google's accessibility audit tool
  • Pa11y: Command-line accessibility testing tool

6.2 Manual Testing

  • Keyboard Navigation: Complete keyboard-only navigation testing
  • Screen Reader Testing: Regular testing with multiple screen readers
  • Color Contrast: Manual verification of color contrast ratios
  • User Testing: Testing with users who have disabilities

7. Known Limitations

While we strive for full accessibility, we acknowledge the following current limitations:

  • Complex Charts: Some analytics charts may require additional screen reader support
  • Third-Party Content: Embedded content from third parties may not meet our accessibility standards
  • Beta Features: New features may have temporary accessibility gaps during development

We are actively working to address these limitations in future updates.

8. Accessibility Improvements

We continuously work to improve the accessibility of our website and service:

8.1 Recent Improvements

  • Enhanced keyboard navigation throughout the dashboard
  • Improved ARIA labels for complex UI components
  • Better error message accessibility
  • Enhanced mobile accessibility
  • Improved color contrast across all pages

8.2 Planned Improvements

  • Advanced screen reader announcements for dynamic content
  • Enhanced accessibility for data visualizations
  • Voice command support
  • Improved accessibility documentation

9. Feedback and Support

Your feedback is essential in helping us improve our accessibility. If you encounter any accessibility barriers or have suggestions for improvement, please don't hesitate to contact us.

9.1 How to Report Accessibility Issues

When reporting accessibility issues, please include:

  • A detailed description of the issue
  • The page or feature where you encountered the problem
  • The assistive technology you were using (if applicable)
  • Your browser and operating system
  • Steps to reproduce the issue

9.2 Response Commitment

We are committed to responding to accessibility feedback promptly:

  • Acknowledgment: Within 1 business day
  • Investigation: Within 3 business days
  • Resolution or Workaround: Within 10 business days for critical issues
  • Updates: Regular progress updates for complex issues

10. Accessibility Training and Awareness

Our team is committed to accessibility through:

  • Regular Training: Ongoing accessibility training for all team members
  • Design Reviews: Accessibility considerations in all design decisions
  • Development Standards: Accessibility requirements in our development process
  • User Research: Including users with disabilities in our research process

11. Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content may not meet our accessibility standards. We work with our partners to improve the accessibility of all integrated content and services.

12. Contact Us

For accessibility-related questions, feedback, or support, please contact us:

Accessibility Email: [email protected]

General Support: Contact US

13. External Resources

For more information about web accessibility, we recommend these resources:

This Accessibility Statement demonstrates our ongoing commitment to making the web more accessible for everyone. We believe that accessibility is a right, not a privilege, and we're proud to contribute to a more inclusive digital world.